Freight is free of charge for orders over $150.00, so if you order 2 boxes (200 capsules) at a time there
is no freight cost. One box (100 capsules) incurs a charge of $12.00
Our sit is secured with a Geotrust QuickSSL certificate which ensures up 256 bit encryption
thereby offering the highest level of encryption and security.
Furthermore a Secure Pay Payment Gateway facility ensures all credit card details are
encrypted so it is safe and easy to use. Our staff cannot see your credit card details
We accept BPAY, EFT and Cheques but these systems do delay the process by a day or two. However for standing order machines –EP Maxi and LB1100 we only accept credit cards.
All orders which are placed and paid for by credit card prior to 2.30pm (Melbourne time) will normally
be delivered by the following day in Capital cities All orders paid for by BPAY, EFT and Cheques will
take an extra day .
When your order is shipped if we have on record your email details we will send you an email which
enables you to check online the progress of your order with the designated courier company. You can
also log on to your web portal to see the progress of your order.
Lavazza is an Italian family company that has been roasting coffee for three generations. They are Italia's favourite coffee and one of the world's most sophisticated coffee pod and coffee capsule manufacturer.
As Lavazza is an Italian family company and not a large public conglomerate, they are driven by their passion for coffee and upholding their name and family tradition to produce the world's best coffee.
No all of our blends of coffee except decaf comes in multiples of 100 coffee pods /coffee capsules to a box. If you are ordering decaf then you can purchase in multiples of 50 if accompanied with an order of another complete box.
100% money back guarantee for coffee or coffee machines returned within 14 days of reciept: simply return your product and we will refund you the price of the goods, (excluding cartage) provided the goods are returned in the same condition as they were sent.
Contact The Blue Pod Coffee Co Pty Ltd on 1800 800 255. A customer service representative will explain how to go about your return request, record all the necessary product return information and issue you with a Return Number (RN). The Customer Service Representative will also provide you address details of where to send your return. You must obtain an RN number immediately so as to ensure that you are eligible for a replacement or refund. Please refer to our returns policy for further details.
You can contact us by phone 1800 800 255, fax 1300 886 216, email sales@bluepod.com.au or live chat on this website. We are available Monday to Friday 9am-5pm.
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