We are an Australian company. We are the exclusive importers of Lavazza Blue and Espresso Point coffee and coffee machines into Australia.

We operate Australia wide - Melbourne Coffee Machines, Sydney Coffee Machines, Brisbane Coffee Machines, Perth Coffee Machines, Adelaide Coffee Machines.

We sell a premium product at a premium price and as such strive to match our service to the quality of our product.

100% money back guarantee for coffee or coffee machines returned within 14 days of reciept: simply return your product and we will refund you the price of the goods, (excluding cartage) provided the goods are returned in the same condition as they were sent.

Contact The Blue Pod Coffee Co Pty Ltd on 1800 800 255. A customer service representative will explain how to go about your return request, record all the necessary product return information and issue you with a Return Number (RN). The Customer Service Representative will also provide you address details of where to send your return. You must obtain an RN number immediately so as to ensure that you are eligible for a replacement or refund. Please refer to our returns policy for further details.

No, we service your machine for free provided that you are still buying coffee from us.

You can contact us by phone 1800 800 255, fax 1300 886 216, email sales@bluepod.com.au or live chat on this website. We are available Monday to Friday 9am-5pm.

Yes, and if your machine cannot be serviced on-site we will replace it so that you always have coffee available.

Yes, our online support desk is open 24/7. Here you will find a machine trouble shooter and other useful information.